Not giving proper hours with baseless excusaes

Quote: Even though I have a fixed 20-hour contract, the manager won't assign me any shifts without providing any evidence to support his claims. He assigned everyone else shifts but told me there were no available shifts for me.

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Federal Labor Court (BAG), January 19, 1999 – 9 AZR 679/97 Official Guiding Principle:

1. According to Section 615, Sentence 1 of the German Civil Code (BGB), the employer must continue to pay the agreed remuneration if they default in accepting the services. The requirements for default in acceptance are governed by Sections 293 et ​​seq. of the German Civil Code (BGB). If a calendar-based payment is made, an offer from the employee is not required for the service to be provided by the creditor if the employer fails to provide the service on time. The Second Senate of the Federal Labor Court defines the employer's cooperation as the provision of a functional workplace for the employee every working day.

2. As the creditor of the owed work, the employer is obligated to enable the employee to perform the work. To this end, the employer must continuously plan the employee's workload and specify it by providing instructions regarding the location and time of the work. If the employer fails to comply with this obligation, he shall be in default of acceptance without the employee having to make an offer to provide the service (continuation of the case law of the Federal Labor Court (BAG) judgments of 9 August 1984 – 2 AZR 374/83 – BAGE 46, 234, 244 = AP No. 34 to Section 615 of the German Civil Code; of 24 November 1994 – 2 AZR 179/94 – BAGE 78, 333 = AP No. 60 to Section 615 of the German Civil Code).

Quote : I would also like to know who will pay for the negative hours if the department refuses to assign me shifts due to discrimination.

According to the above-mentioned Federal Labor Court ruling, the employer is generally obligated to compensate for the negative hour